Hold Lead

Auto Dialer

Supervisor floor for hold-queue outbound. Enter the dashboard key once. It stays saved on this browser until you lock.

Hold Lead

Auto Dialer

Live outbound floor for hold-queue leads

ProductHold Lead

Type—

Buffer—

ModeMAINTENANCE

Locked

Docs

Maintenance mode is on · No new outbound or on-demand calls will be placed · Dialer is paused for the whole floor · Not an agent or SIP issue Maintenance mode is on · No new outbound or on-demand calls will be placed · Dialer is paused for the whole floor · Not an agent or SIP issue

Developer AMI log

Checking

AMI

—

Now

Waiting for Asterisk Manager connection…

Log

No events yet

Waiting idle 0 waiting

No agent is waiting for a call

Customer waiting max — 0 waiting

No customer is waiting

Hold desk

Ext	Employee	AMI	Panel	Work	Reason	Number	Dialer

On pause 0 paused

No agent is on pause